At CarGear, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, please review the return and refund policy below.
Return Period
You have 30 days from the date of delivery to return any item for a refund or exchange. To be eligible for a return, the item must be unused and in its original packaging.
Return Process
To initiate a return, please contact our customer service team at support@cargear.online and provide your order number and reason for the return. We will provide instructions on how to return the item.
Refunds
Once we receive the returned item, we will inspect it and notify you whether your refund has been approved. If approved, we will process your refund and automatically return the funds to your original payment method within a specified number of days.
Exchanges
If you wish to exchange an item for a different size or color, please follow the same return process and place a new order for the desired item.
Non-Returnable Items
Certain items are non-returnable, including opened software, gift cards, and certain health and personal care products. Please refer to the product description for specific return information.
If you have any questions about our refund and return policy, please contact us.
